Hotel services

Services of the Mountain Bike Holidays hotels

A great concept and an appealing programme alone are not enough for you to get excited? You would like a guarantee that you get what you have been promised? You can definitely count on us – regular checks on the implementation of hotel services guarantee constant improvement of the offer.

Certified quality in all hotels

HOTEL FACILITIES
Service corner with bike tools
Bike Info Corner with overview map
Tour even on the day of departure
Bicycle storage room with CCTV
Individual bike lock
Drying facility for biking wear
Laundry service
Repair service
Repair kit and general spare parts
BOARD
Breakfast buffet with fruit and muesli
Xenofit energy bars & beverages at the hotel
Après Bike snack
TOURS
Bike competence, qualified guide
Hotel manager or manageress qualified guide themselves
Bike programme with qualified guides
  • 2 tours on 4 days per week
  • 2 tours on 6 days per week
  • 2 tours on 7 days per week
    (or 3 tours on 6 days per week)
Tour into the neighbouring region
1 x tour with bike shuttle per week
Images or videos of the tours
Bike programme with themed tours, e.g.: Trails
Biking technique training
GPS advice and hire of devices
Pick-up service in case of breakdowns


We use our TÜV-certified quality management system Q-MTS® in order to check on the hotel services:

Internationally applied methods of the Q-MTS®:

  • Self-assessment
  • Mystery emails and calls
  • Criteria check of the hotel’s website
  • Criteria check on-site
  • Mystery guest
  • Guest rating (TrustYou)